Privacy Policy

WEB / APP https://extranetsalud.vinaloposalud.com

ELCHE CREVILLENTE SALUD, S.A.U. is especially sensitive to the protection of personal data of the Users of the website services.

Through this Privacy Policy (or Data Protection Policy) ELCHE CREVILLENTE SALUD, S.A.U. informs USERS of the website https://extranetsalud.vinaloposalud.com, of the uses to which the personal data collected on the website are submitted, in order for them to decide, freely and voluntarily, if they wish to provide the information requested.

ELCHE CREVILLENTE SALUD, S.A.U, reserves the right to modify this policy in order to adapt to new legislation, case law criteria, industry practices or interests of the entity. Any modification in it will be announced in advance, so that you have perfect knowledge of its content.


  • RESPONSABLE

    • The Responsible for the Treatment of personal data is ELCHE CREVILLENTE SALUD, S.A.U., with address in Elche (Alicante), at C/ Tonico Sansano Mora, 14, (CP 03293).

    In any case, they can communicate with us by the means that is most comfortable for them, both at the indicated address and by email dpo@riberasalud.es.

    DPO: dpo@riberasalud.es


  • PURPOSE OF THE TREATMENT

    • ELCHE CREVILLENTE SALUD, S.A.U. will process the data provided for the management of health care systems and services. Specifically, your data will be processed to:

    • Manage your request for registration on the hospital website and that you can access your documentation / health information.
    • Manage your appointments at any of the Grupo Ribera Salud centers.
    • Manage possible complaints, acknowledgments and/or suggestions, trying to offer you a personalized solution.
    • Carry out surveys on the operation of the services provided by the Ribera Salud Group, as well as evaluate the levels of quality of care perceived by users.
    • Where appropriate, inform you about healthy lifestyle habits and other health promotion campaigns through the Grupo Ribera Salud Newsletter.

  • CONSERVATION PERIOD

    • The data collected will be kept as long as they are necessary to guarantee adequate healthcare for patients during the legally established deadlines. The data collected for sending the Newsletter will be kept as long as the rights of deletion or opposition are not exercised.


  • LEGITIMATION

    • The legal basis that legitimizes the processing of these data is the execution of a health care contract, as well as, where appropriate, compliance with a legal obligation applicable to the person responsible for the treatment (Law 14/1986, of April 25, General of Health; Law 41/2002, of November 14, basic regulator of the autonomy of the patient and of rights and obligations regarding information and clinical documentation). In the case of data processing for sending the Ribera Salud Group Newsletter, the basis of legitimation will be the unequivocal consent expressed by marking the corresponding box, which may be revoked at any time in the manner indicated in the rights section.


  • DATA ACCURACY

    • On the other hand, in order that the data in our files, computerized and/or on paper, always correspond to reality, we will try to keep them updated. So, for these purposes, the User must make the changes, directly, when so enabled or by communicating, by reliable means, to the corresponding area or department of ELCHE CREVILLENTE SALUD, S.A.U.


  • RECIPIENTS

    • Personal data will not be transferred or communicated to third parties, except in the cases necessary for the development, control and fulfillment of the stated purpose/s, in the cases provided, according to Law.


  • RIGHTS OF USERS

    • However, the interested party of the personal data in any case may exercise the rights that assist him, in accordance with the General Data Protection Regulation, and which are:

    • Right to request access to personal data relating to the interested party,
    • Right to request rectification or deletion,
    • Right to request the limitation of your treatment,
    • Right to object to treatment,
    • Right to data portability.

    These rights may be exercised by directing or communicating in writing, duly signed, accompanied by a photocopy of the DNI to the following address: Elche (Alicante), on C/ Tonico Sansano Mora, 14, (CP 03293), or through the following email: dpo@riberasalud.es.

    If your right to personal data protection is considered violated, you may file a claim with our Data Protection Delegate (dpo@riberasalud.es) or with the Spanish Data Protection Agency (www.aepd.es).


  • SECURITY MEASURES

    • Finally, it is reported that ELCHE CREVILLENTE SALUD, S.A.U., will adopt in its information system the appropriate technical and organizational measures, complying with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated with each of the treatments.

    If you have any questions about this Privacy Policy, please contact us by sending an email to dpo@riberasalud.es.